Terms & Conditions

 

Company Information:

 

Company Name: Crystal’s Crew Jewellers

Registered On: April 26, 2024
Email ID: Mr.crew@crystalscrew.com
Address: A-49, Patel Nagar, Ram Mandir, Hawa Sadak, 22 Godam, Ajmer Road, Jaipur, Rajasthan - 302006

OUTLET

Retail Outlet Address: Crystal's Crew, World Trade Park, South Block, Upper Ground Floor, Near Costa Coffee, Jaipur

1. Introduction

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of the domain name www.crystalscrew.com, including the related mobile site and mobile application (hereinafter referred to as "Platform").

The Platform is owned by Crystal’s Crew Jewellers, a company incorporated under the Companies Act, 1956 with its registered office at A-49, Patel Nagar, Ram Mandir, Hawa Sadak, 22 Godam, Ajmer Road, Jaipur, Rajasthan - 302006 (hereinafter referred to as "Platform Owner", "we", "us", "our").

Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform, including the applicable policies which are incorporated herein by way of reference. If you transact on the Platform, you shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, you shall be contracting with the Platform Owner and these terms and conditions, including the policies, constitute your binding obligations with the Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable), or services (as applicable) (collectively, "Services"). Any terms and conditions proposed by you which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect.

These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates. For the purpose of these Terms of Use, wherever the context so requires, "you", "your" or "user" shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.

ACCESSING, BROWSING, OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

2. Use of the Platform

To access and use the Services, you agree to provide true, accurate, and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.

3. Product Information

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Pricing

• All prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes.
• Prices are subject to change without notice. The price you pay is the price displayed on the website at the time you place your order.

5. Orders

• By placing an order, you make an offer to purchase the products you have selected based on these Terms & Conditions.
• We reserve the right to accept or reject your order for any reason, including the unavailability of a product, errors in pricing or product description, or any other issue.

6. Payment

• We accept various payment methods, including credit/debit cards, net banking, and digital wallets.
• Your payment information is securely processed, and we do not store your payment details.

7. Shipping

• We offer shipping across India. Shipping costs and delivery times vary based on your location and the shipping method chosen.
• We aim to dispatch orders within [Number of Days, e.g., 1-2] business days of order confirmation. However, delivery times are estimates and may vary.

8. Return Policy

• We offer a 5-day return policy. If you are not satisfied with your purchase, you may return it within 5 days of receipt for a refund or exchange, subject to our Return Policy.
• Items must be in their original condition, unused, and with all original packaging and tags attached.
• Return shipping costs of ₹60 to ₹100 will be deducted from your refund, depending on your local area.

9. Intellectual Property

• All content on our website, including text, graphics, logos, images, and software, is the property of Crystal’s Crew Jewellers and is protected by applicable intellectual property laws.
• You may not reproduce, distribute, modify, or otherwise use any content without our prior written consent.

10. Limitation of Liability

Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner.

11. Indemnification

You agree to indemnify and hold Crystal’s Crew Jewellers harmless from any claims, damages, losses, liabilities, and expenses arising from your use of our website or violation of these Terms & Conditions.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.

13. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our website after any changes indicates your acceptance of the new Terms & Conditions.

14. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us at:

Crystal’s Crew Jewellers
Email: Mr.crew@crystalscrew.com
Address: A-49, Patel Nagar, Ram Mandir, Hawa Sadak, 22 Godam, Ajmer Road, Jaipur, Rajasthan - 302006

OUTLET

Retail Outlet Address: Crystal's Crew, World Trade Park, South Block, Upper Ground Floor, Near Costa Coffee, Jaipur

 

These Terms & Conditions ensure that both Crystal’s Crew Jewellers and its customers understand their rights and responsibilities, creating a clear and fair agreement.